PRODUCT CARE & REPAIR SERVICE
ENJOY YOUR BIJOUBIJOU
You bought it to wear it. With a little care and these tips, your BijouBijou will be with you for a long time.
TREAT IT KINDLY
To wear and remove your BijouBijou bracelets that are strung with elastic, slide it gently over your hand.
You do not need to wash it. A simple polishing with a cloth is enough. But if you decide it needs more pampering, wash it with warm water using a little bit of mild liquid soap. Use a soft cloth and allow it to dry overnight.
PUT IT ON LAST, TAKE IT OFF FIRST
Avoid spraying perfumes, hair sprays or applying lotions directly to your BijouBijou.
SPARKLE IT UP
Sterling silver will tarnish over time. This is a natural process. The tarnish is easy to clean of by using the precious metal polishing cloth that comes with your purchase. Simply polish the silver elements, but remember: gentleness is the key.
Generally, your BijouBijou will not need any repair if you take care of it as indicated. But if the unthinkable happens, we are here to help. Please note that we can only provide the repair service if you send us all parts of the BijouBijou. Missing parts are replaced at your costs.
Le BijouBijou has no fixed repair prices. You will receive a non-binding offer and can then decide whether and which repairs we should carry out. Please note that transportation costs for return shipping are added to the repair costs. These may also apply if you do not have the repair carried out.
If you want to use our repair service, you can send us the defective piece of jewellery. Please contact us at firstname.lastname@example.org.
For your safety, we would like to point out that you send us the defective item as a traceable package.